UK Broadband is a ‘contended’ service. This means that you share your broadband line with your neighbours. The contention ratio for home users is 50:1 and for businesses it is 20:1. But in reality this contention ratio may mean that businesses lose out. Take, for example, your average home. Let’s say there are 3 computers on at home and using the Internet. Along with 50 of your neighbours that’s 150 users sharing 1 line in the telephone exchange. However, let’s say that an average local business employs 10 staff but enjoys a lower contention ration of 20:1 that’s 200 users sharing the same line. That’s why your work broadband often feels slow.
The solution is simple. Lower the contention ratio. However, this is not possible on standard broadband lines. It is so cheap because it is shared. We need to look at alternative products. Products such as EFM offers a contention ratio of up to 1:1 and so do Leased Lines, but these come at a price. For example Internet speeds of 2Mb can cost £150 upwards per month.