2nd Line Support Technician

We are a well known and established IT company based in Aylesbury who love to provide first class Technical Support to small and medium businesses in Buckinghamshire and the surrounding areas. We have grown organically over the past 20 years and now find ourselves in need of a first class 2nd Line Support Technician to help the business run more efficiently. We are seeking a full time, enthusiastic and proactive 2nd Line Support Technician to join our expanding team.

This exciting role is ideal for someone who is looking to work in a fun, dynamic and forward thinking company with great opportunities for career development.

It is predominantly 2nd Line Support bridging the gap to 3rd Line but there will be occasions that you will be required to provide 1st Line support as well.

You will be working within a ticket based environment and you will be providing support in areas such as the implementation and operation of hardware alongside networking and software applications in a Microsoft environment.

You will provide all end-user support remotely with occasional on site visits and you will also liaise with 3rd party’s where required.

Key Skills:


The ideal candidate should:


The Package:



We’d love to hear from you, please forward your CV with a covering letter to Suzy Goodgame – Office Manager at suzy@alcomcomputing.com and we will be in touch as soon as we can.


Want to speak to us on the phone?

Please contact us and we can discuss your requirements!

High Wycombe & South Bucks

Aylesbury & North Bucks

  • Aylesbury
  • Buckingham
  • Milton Keynes
  • Leighton Buzzard

Thame & Oxfordshire

  • Thame
  • Oxford
  • Witney
  • Didcot

London & Home Counties

  • London
  • Watford
  • Uxbridge
  • Rickmansworth